Email correspondence

The aims of the class are:
-to get some tips how to write emails,
-to practise phrases and expressions how to write different types of emails.

Emails practice - examples

Previous contact
1. Thank you for your e-mail of 15 February 2018. 
2. Further to/ With reference to / Regarding your last e-mail,...
3. I am sorry for not having contacted you earlier. 
Reason for writing
1. I am writing in connection with our telephone conversation. 
2. I have been given your contact/ I have received your contact from my colleague, John Brown. 
3. We would like to point out that/ draw your attention to the fact that...
Giving information
1. I am writing to inform you that...
2. We can confirm that...
3. I am happy to inform that...
4. I regret to inform you that...
1. Please find attached my report on the trends in employment. 
2. I attach my report as a pdf file.
3. I enclose the attachment with....
Asking for information
1. Could I ask you for information on...? 
2. I would like to know / find out if ...
3. I would be interested in receiving your latest offer. 
1. I would appreciate it if you could...
2. I wonder / I was wondering if you could ...
3. Thank you in advance for your help in this matter. 
Promising action
1. I will deal with the matter tomorrow at the latest. 
2. I will contact you again soon. 

Emails - basics

Fill in the missing words:
1. Thank you for the e-mail OF 15 March. 
2. Further TO your last e-mail,

3. I apologize FOR not getting in contact with you before now. 
4. I am writing in connection WITH / I am writing with regard TO
5. IN reply to your e-mail,
6. Your contact was given TO me by....
7. We would like to remind you / point OUT (huomauttaa) that
8. I am writing to let you KNOW that / inform you that
9. We  ARE able to confirm that I (be able to do)
10. I am DELIGHTED/ HAPPY to inform / tell you that
11. We regret to (are sorry to) TELL/INFORM/LET YOU KNOW you that 
12. Please FIND  attached my report.
13. I am sending you a monthly report as a pdf FILE (tiedosto).
14. Could you SEND/GIVE me some information about
15. I would like to know / find OUT )ottaa selvää= if 
16. I am interested IN receiving information on 
17. I would BE grateful if you could
18. I wonder IF you could
19. Do you CONFIRM/THINK you could
 20. Thank you IN advance for your help in this matter. 

Emails - levels of formality

Replace the following informal phases with more formal ones:
1.    Thanks for the e-mail.
Thank you fo you e-mail.
2.    Re:...
Further to (your last email)...
3.    Please could you...?
Is it possible you could...?
4.    I'm sorry to tell you that...
I apolologize FOR telling you that..

5.    I'm sorry for
I regret for/to...
6.    Could you...?
I wonder if you could...?
7.    You haven't...
I do not have..
8.    Don't forget that...
Please take INTO account that/ bear in mind that
9.    I need to ...
I am forced to/ It is necessary for me to..

10.  I might ...
It is possible to /that I will..
11.  Shall I...?
Would you like me to...?
12.  But,.../Also,.../So,...
However.../In attition to/Additionally/Furthermore..../Therefore....

13.  If you'd like more details, let me know.
If you require any further information, do not hesitate to contact me.
14.  See you next week 
I look forward to seeing you next week.

Peda.net käyttää vain välttämättömiä evästeitä istunnon ylläpitämiseen ja anonyymiin tekniseen tilastointiin. Peda.net ei koskaan käytä evästeitä markkinointiin tai kerää yksilöityjä tilastoja. Lisää tietoa evästeistä