Earlier in lecture one and two we learned what feelings and emotions are and how we can observe and analyze them. In this lecture we discuss about emotion management which deals with the issue weather we express the emotions or not. Important element in that are the feeling rules. At the end of the lecture we learn the “tools” to enhance emotional intelligence in organizations.

Before any lecture either open or save to your computer the assigned PowerPoint presentations.

Assignment before the lecture: None

Open or save the PowerPoint slides related to this lecture EDLS840_S3_L4.pdf​

Listen to the lecture, and afterwards do the assignment given below.

Assignment after the lecture: Write an essay about the topic: “Understanding the importance of emotions at the workplace”. You can choose your own personal approach, use your own experiences, and use any references in the readings; some suggested reading are mentioned below.. The length of the paper should be 3-4 pages. The evaluation of this assignment is based on the clarity of writing and arguments, and the use of examples, and the use references.

Return your essay

Readings for the assignments

King, S. 2006. Emotional dimensions of major educational change: A study of higher education PBL curriculum reform. School of Health Sciences. University of South Australia. Paper presented to: Australian Association for Research in Education (AARE) Conference ‘Engaging Pedagogies’

http://www.aare.edu.au/06pap/kin06834.pdf


Zhang & Fang. Teachers’ Performance and its Attitudinal Antecedents
Nanyang Business School. Nanyang Technological University. (psycholocigal contract)
http://www.aare.edu.au/04pap/fan04091.pdf