In Lecture one Prof Alava presents the basic concepts of effectiveness, e.g. effectiveness, efficiency, and productivity.

Before any lecture either open or save to your computer the assigned PowerPoint presentations.

Assignment before the lecture: None.

Open or save the PowerPoint slides related to this lecture HERE.

Listen to the lecture, and afterwards do the assignment given below.

Write your learning experiences into your personal Reflective report

Assignment after the lecture: None.