Please read Björk. L. 2000. The transformative role of school superintendents: creating a community of learners. In P. Short and J. Scribner (Eds.), Case studies on superintendency. Lancaster, PA: Technomic Publishing co. pp. 41-60.
http://art2009.edublogs.org/files/2009/09/Summer-school2009-Bj%C3%B6rk-forMay-28.pdf

Recommended readings:
Creswell, J.W. (2007). Qualitative inquiry & research design: choosing among five approaches. 2nd edition. Sage Publications.

Fowler Jr., F.J. (2009). Survey Research Methods. 4th edition. Sage Publications.

Patton, M.Q. (2002). Qualitative Research & Evaluation Methods. 3rd edition. Sage Publications.