Lecture 4 Customer-oriented communication, what is that?
Lecture 4 Customer-oriented communication, what is that?
Before any lecture either open or save to your computer the assigned PowerPoint presentations.
Assignment before the lecture: none
Open or save the PowerPoint slides related to this lecture EDLS013_S2_L4.pdf
Listen to the lecture, and afterwards do the assignment given below.
Write your learning experiences into your personal Reflective report
Assignment after the lecture: None.