The topic of Lecture 4 is to use conflict as a source for learning. In a school, teachers work both independently and interdependently. Conflicts in the organisation are unavoidable. Conflicts can uncover the problems, barriers, and misunderstanding within the organisation. Conflict management as well as the conflict learning communication skills can promote organisational learning. In the last part of the lecture, you will learn that self-fulfillment stimulates people to seek for challenges and self-development. You will learn the strategies of linking self-fulfillment to organisational renewal.

Before any lecture either open or save to your computer the assigned PowerPoint presentations.