B3.4 Evaluation

B3.4 Evaluation

Together with the client, career professionals evaluate the result and impact of the guidance process. The evaluation covers learning outcomes and career management skills acquired through guidance, changes in functional capacity, well-being, agency, competency, as well as one's own life situation and career development. In addition, the evaluation focuses on what the individual has learned from the guidance process and how they utilise this competency in the future.

The career professional has knowledge and understanding of

  • the qualitative and quantitative outcomes of guidance and its impact on the individual
  • the principles of documenting a guidance process
  • the importance of evaluating the guidance process and the realisation of its goals
  • evaluating the outcomes of individual guidance processes as part of the monitoring of the overall quality and impact of the organisation's operations (see also sections B1.3 Outcomes and impact of the guidance process and C4.2 Quality assessment and monitoring)

The career professional is able to

  • identify the qualitative and quantitative outcomes and impact of the guidance process, as well as the evaluation targets, data sources and criteria needed to demonstrate these
  • document the progress of the guidance process and utilise documentation as evidence for evaluation of the guidance process
  • use the necessary qualitative and quantitative forms and methods to assess the result and impact of an individual guidance process
  • identify how clients and groups have achieved their goals
  • provide guidance with clients and groups to evaluate the changes and outcomes they have experienced during the guidance process and the career management skills they have acquired (see also section B3.3 Client-centered guidance process)
  • develop their working methods based on information gained from evaluation