Career professionals plan and implement the guidance process together with the clients. The objectives and operating models of the guidance process are based on the readiness and needs of the client or group. Career professionals monitor and evaluate how the guidance process proceeds according to the operating models and goals agreed with the client or group. They also monitor and evaluate how the goals are reached together with their clients.

The career professional has knowledge and understanding of

• the individual background and readiness of clients and groups to plan their future and career
• the nature of the process related to career planning and decision-making, its phases and related factors
• client-centered approach in guidance
• the importance of monitoring and evaluating the objectives set for the guidance process and the progress of their implementation
• the importance of utilising diverse and appropriate interventions, activities, and methods
• the importance of gathering feedback at the end of the guidance process

The career professional is able to

• provide guidance with the client or group by applying appropriate methods, tools and service channels
• document the progress of the guidance process (see also section B3.4 Evaluation)
• apply career development theories appropriately during the guidance process
• assess how the guidance process is progressing in order to achieve the objectives
• assess whether the objectives set should be reviewed during the guidance process
• choose forms of work in which clients are active participants
• choose interventions and tools that help clients and groups strengthen their agency and skills for independent work
• cooperate, where appropriate, with educational institutions, working life and other parties and stakeholders
• ensure that the used resources and sources of information are up-to-date and reliable
• provide guidance with the client and groups to broaden their perspectives and perceptions of existing options available to them
• provide guidance with clients and groups to assess the applicability of different options available for them
• provide guidance with clients and groups to develop their decision-making skills
• provide guidance with clients and groups to implement their plans and take the necessary concrete measures
• provide guidance with clients and groups to develop skills needed in transitions
• complete the guidance process and gather feedback on the client's or group's experiences during the process
• develop their working methods based on feedback and information gained from evaluation