Career professionals ensure that both they and the clients and groups have access to up-to-date sources of information to support making plans and decisions concerning life, studies, and work. Career professionals ensure that clients and groups acquire the necessary skills to retrieve, evaluate and utilise information when making plans and choices concerning their lives.

The career professional has knowledge and understanding of

• up-to-date and reliable sources of information that they can utilise in their work
• quality criteria with which to evaluate the reliability of the information and information sources being used
• the importance of up-to-date labour market information in guidance (see also B2.3 Society and working life)
• sources of information containing up-to-date information on education and employment options
• sources of information on entrepreneurship
• sources of information on available forms of support
• essential sources of information on other services available

The career professional is able to

• choose up-to-date, reliable and suitable resources
• seek information on training opportunities and related enrolment procedures
• seek information on employment options and different forms of work as well as procedures regarding job-seeking
• seek information on entrepreneurship
• seek information on existing forms of support available to clients
• provide guidance with the client in information retrieval, evaluation and use of information