B1.2 Guidance as a process

B1.2 Guidance as a process

Career professionals take the information, interaction, and process dimensions of guidance into consideration. The information dimension concerns the individual's knowledge of themselves, the possibilities of the operating environment and the individual's relationship with their operating environment. The interaction dimension is related to building and maintaining a guidance relationship and a working alliance. The process dimension covers understanding the way of making decisions and the connections between the factors behind these decisions and the decisions made.

The career professional has knowledge and understanding of

  • the process nature of guidance in clients' independent work, staff-assisted work, individual and group guidance facilitated by career professional, and collaborative processes in different contexts
  • the importance of the content, interaction, and process dimensions of guidance
  • the particular situation, readiness and needs of the client and groups as a whole as the starting point for guidance
  • the difference between individual guidance sessions and long-term guidance processes
  • the significance of the overall structure of the guidance process and its different phases
  • the differences in power dynamics between a career professional and their client and variation in their role depending on the forms of guidance

The career professional is able to

  • assess their clients’ and groups’ situation and service needs together with them
  • assess the client's initial situation and choose an appropriate approach and working method based on the situation, context and service needs of the client and the groups
  • structure the client's situation and possibilities for action during the guidance into an understandable whole
  • plan, implement, evaluate, manage, develop and renew guidance processes, taking into account the context, diversity of different client groups and backgrounds as an underpinning resource for guidance
  • agree with the client and the groups on a process for defining the goals and boundaries of guidance
  • assess, together with the client and the groups, whether the guidance process is appropriate in relation to their situation, context and need for service
  • work with the client and groups to create a shared understanding of the guidance process and how to achieve goals

Contextual variables