Career professionals promote the collaborative use of digital technology in the guidance process, enabling group-based guidance and peer support for clients and other stakeholders. They take advantage of the possibilities and tools of digital technology for professional collaboration to achieve common goals.

The career professional has knowledge and understanding of

• how digital technology can be used to support collaborative guidance and peer learning, and how different technologies enable group-based interaction and information sharing
• how to create a safe and supportive environment for group-based use of digital technology
• how to take into account the varying capacities and needs of participants in the use of digital technologies
• how digital technology can progress group dynamics and community building during the guidance process
• the potential of digital technologies for professional collaboration to achieve jointly agreed goals

The career professional is able to

• plan and implement collaborative guidance activities with the help of digital technology, selecting tools and methods according to the needs of the group
• provide guidance with the group in the use of digital technology and provide support to participants when needed
• create a safe and open atmosphere that encourages participants to share their experiences and learn from each other
• apply good interpersonal skills and practices in the digital environment, such as clear and easy-to-understand communication, active listening and empathy
• utilise different facilitation methods to promote interaction in digital environments
• take different learning approaches into account and offer diverse learning opportunities utilising digital technology with a group
• monitor and evaluate the effects of the use of community-based, group-based digital technology on the guidance process and, if necessary, make changes in accordance with the set goals and the needs of the group
• take advantage of the possibilities and tools afforded by technology for professional collaboration to achieve jointly agreed goals