Career professionals utilise new technological solutions in the field and promotes their use in the guidance process.

The career professional has knowledge and understanding of

• the rapid development of digital technology and its impact on guidance work
• how digital technology can enhance the guidance process and improve the quality of client service
• how to monitor and evaluate the impact of the use of digital technologies and make changes if necessary
• how integrating digital technology into guidance work can impact their professional development opportunities

The career professional is able to

• monitor the development of digital technologies and stay aware of new technological solutions that can support the guidance process
• assess in their work how digital technology could improve the availability and quality of services
• develop their competency and actively acquire new technological skills, tools and applications
• listen to and take into account feedback from clients and colleagues on the use of digital technology and develop their work based on it
• keep up to date with the best practices in their field and share information about the efficient use of digital technology in guidance work with their colleagues