B1.1 Features of the guidance process

2024-01-26T15:56:44+02:00

Career professionals view guidance alongside the client's development and change process as a multiprofessional, multisectoral and multi-administrative service process and societal activity. The multichannel services used in guidance may include on-site visits, real-time or delayed remote service, video conferencing or telephone services.

The career professional has knowledge and understanding of

the different starting points and capabilities of individuals and groups to plan and make decisions concerning their future
the different life experiences, life phases and different social and economic situations of individuals and groups as the starting point for guidance processes
factors, preconditions and resources affecting the organisation and provision of guidance services
the key stakeholders behind the organisation of guidance
the role of guidance as part of education, economic, youth and social and health policies (see also C1.3 Position and positioning guidance)
common goals of different government sectors and policies concerning the organisation of guidance
different service channels for the guidance provision

The career professional is able to

consider guidance as part of individuals’ and groups’ life processes
consider guidance as goal-oriented interaction situations
consider guidance-related incidents in the context in which they occur
consider guidance as an individual's subjective right
conduct guidance work and produce guidance services through multiple channels in individual and collaborative processes that meet client needs

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